The Cross Keys

At a glance, your role is to work as part of a team to serve food and drinks to the correct specification, working efficiently, all while maintaining high standards of cleanliness, safety and customer service.
Our pubs open early and close late, so we offer great flexibility with shift patterns, including mornings, evenings, weekends and late finishes.

The ideal applicant

We’re looking for fun, enthusiastic, passionate people to join our hard-working teams. No experience is needed, just a good attitude, a willingness to learn and a calm head under pressure. As a UK Top Employer with an award-winning training programme, we know that we can teach you the skills you’ll need to succeed.
Whether you’re looking for a long-term career or just some extra shifts, if you’re reliable, friendly and love working as part of a team – this role could be perfect for you.

What’s in it for you?

• competitive rate of pay
• a free meal and a drink, when working
• 20% discount on all food, drinks and hotel accommodation (for you and up to three guests), when not working
• £1 extra per hour, for hours worked during midnight–5.59am
• bonus scheme – earn up to 19% of your pay
• availability of guaranteed-hours contracts and variable-hours contracts
• paid holiday
• free shares (after a qualifying period)
• loyalty reward scheme

Duties include:

• taking orders, preparing, dispensing and serving drinks to the correct spec, whether at the bar or via the customer app
• delivering food to customers, ensuring that check-backs are completed and clearing plates within the required timeframe
• providing friendly customer interactions: say “hello”, thank customers and build rapport
• being knowledgeable about promotions, events and new products 
• maintain our ‘clean as you go’ standards, including clearing tables, wiping surfaces and carrying out toilet checks
• working in all areas, including glass-washing, restocking fridges, floor and beer garden clearing and other duties, as needed 

Essential requirements

All of the training which we provide will teach you everything you need to know to succeed, but there are a few essential requirements you’ll need to start:
• Have a proof of right to work
• Have a bank account in your own name
• Be able to converse in English and to understand the language to complete training and other duties associated with your job role.
• Have a fixed place of residence within reasonable travelling distance of your place of work.
• Basic computer literacy

Progression and development

Most Wetherspoon team leaders and managers started in the kitchen or behind the bar. 
If you’re looking to progress, we can support your development with:

• structured on-the-job training.
• apprenticeships and management academies.
• cross-training into other areas (kitchen, hotel).
• opportunities to move into team-leader, kitchen-shift-leader and/or pub-manager roles.

Wetherspoon promotes an inclusive working environment where everyone is welcome.
When you’re at work, we want you to feel comfortable being yourself. Whatever your background, preferences or beliefs, we’ll ensure that you have the skills and knowledge you need for a great career with us. 
If a high number of applications is received, this vacancy may close early.

The post 258 – Bar staff – Cross Keys appeared first on J D Wetherspoon Careers.

To support, lead and motivate the team to meet sales, profit and compliance targets. 

To run shifts and, working unsupervised, to achieve the following daily: 

• excellent customer service 
• serving food and drinks to the correct specification 
• maintaining a clean, safe and legal workplace 
• adhering to Wetherspoon’s standard operating procedures (SOPs) and company policies

We’re looking for people with a can-do attitude who are not afraid of hard work. You need to be a motivated and enthusiastic team player, with strong leadership and communications skills. A shift manager supports the pub manager and, when running a shift, takes responsibility for the pub’s operation. You’ll need to manage priorities in a fast-paced environment, delegate tasks effectively, provide constructive feedback and support the team to achieve high standards. 

What you can expect: 

• a complimentary meal and a drink, when working
• bonus scheme – earn up to 25% of your salary, plus an audit bonus
• training completion award
• 40-hour working week 
• 20% discount on all food, drinks and hotel accommodation (for you and up to three guests), when not working
• paid holiday
• free shares in the company (after 18 months’ service) 
• workplace pension scheme
• loyalty reward (additional holiday, after five years’ service)
• future pub management opportunities

Duties include:

To oversee and guide the operation, leading by example, demonstrating how to complete tasks, motivating and coaching the team to: 
• deliver consistently high standards of cleanliness, quality, service, maintenance and atmosphere (CQSMA), managing any results which fall below expectations. 
• ensure that pub-opening and -closing procedures are adhered to. 
• be welcoming to customers – maintaining high levels of customer management on every shift. 
• be aware of, and knowledgeable about, all promotions, events and new products in your pub, sharing your knowledge with the team to ensure that it has the latest information. 
• maintain the highest standards of cleanliness by adopting our clean-as-you-go philosophy for all areas. 
• respond to any customer feedback in a positive and helpful manner, identifying/actioning any training needs.
 
In addition, to: 

• work with door staff, when applicable. 
• maintain office administration, in line with company policies and general data protection regulations. 
• take proactive steps to build sales and control costs, working with the pub manager to review and manage all aspects of the profit and loss account.
• monitor and manage stock control, including product-dispensing, line checks, wastage, deliveries and stock accuracy; analyse stock performance, investigate discrepancies and implement improvements to maintain product availability and minimise waste. 
• support the achievement of people-related objectives through recruitment, training, performance management and rota management. 
• regularly work shifts in the kitchen (and hotel, if applicable).
• manage all maintenance issues and maintenance contractors. 
• take part in weekly meetings and monthly business-review meetings with your area manager, agreeing on/actioning all targets set. 
• read and action the weekly management action pack, associated documents and all operational and marketing briefs – to remain up to date with all of the latest information. 

Essential requirements

All of the training which we provide will teach you everything you need to know to succeed, but there are a few essential requirements you’ll need to start:
• Have a proof of right to work
• Have a bank account in your own name
• Be able to converse in English and to understand the language to complete training and other duties associated with your job role.
• Have a fixed place of residence within reasonable travelling distance of your place of work.
• Basic computer literacy

Progression and development:
As a shift manager, you are not expected to take responsibility for any tasks which you have not been trained to do as part of the management academy.

If you would like to progress in Wetherspoon, speak to your pub manager about the opportunities available to you; these may include: 

• Wetherspoon apprenticeship academy, including degree qualifications
• Advanced management academy

Wetherspoon promotes an inclusive working environment where everyone is welcome.

When you’re at work, we want you to feel comfortable being yourself. Whatever your background, preferences or beliefs, we’ll ensure that you have the skills and knowledge you need for a great career with us.

If a high number of applications is received, this vacancy may close early.

The post 253 – Bar shift manager – Cross Keys appeared first on J D Wetherspoon Careers.

At a glance, your role is to work as part of a team to serve food and drinks to the correct specification, working efficiently, all while maintaining high standards of cleanliness, safety and customer service.
Our pubs open early and close late, so we offer great flexibility with shift patterns, including mornings, evenings, weekends and late finishes.

The ideal applicant

We’re looking for fun, enthusiastic, passionate people to join our hard-working teams. No experience is needed, just a good attitude, a willingness to learn and a calm head under pressure. As a UK Top Employer with an award-winning training programme, we know that we can teach you the skills you’ll need to succeed.
Whether you’re looking for a long-term career or just some extra shifts, if you’re reliable, friendly and love working as part of a team – this role could be perfect for you.

What’s in it for you?

• competitive rate of pay
• a free meal and a drink, when working
• 20% discount on all food, drinks and hotel accommodation (for you and up to three guests), when not working
• £1 extra per hour, for hours worked during midnight–5.59am
• bonus scheme – earn up to 19% of your pay
• availability of guaranteed-hours contracts and variable-hours contracts
• paid holiday
• free shares (after a qualifying period)
• loyalty reward scheme

Duties include:

• taking orders, preparing, dispensing and serving drinks to the correct spec, whether at the bar or via the customer app
• delivering food to customers, ensuring that check-backs are completed and clearing plates within the required timeframe
• providing friendly customer interactions: say “hello”, thank customers and build rapport
• being knowledgeable about promotions, events and new products 
• maintain our ‘clean as you go’ standards, including clearing tables, wiping surfaces and carrying out toilet checks
• working in all areas, including glass-washing, restocking fridges, floor and beer garden clearing and other duties, as needed 

Essential requirements

All of the training which we provide will teach you everything you need to know to succeed, but there are a few essential requirements you’ll need to start:
• Have a proof of right to work
• Have a bank account in your own name
• Be able to converse in English and to understand the language to complete training and other duties associated with your job role.
• Have a fixed place of residence within reasonable travelling distance of your place of work.
• Basic computer literacy

Progression and development

Most Wetherspoon team leaders and managers started in the kitchen or behind the bar. 
If you’re looking to progress, we can support your development with:

• structured on-the-job training.
• apprenticeships and management academies.
• cross-training into other areas (kitchen, hotel).
• opportunities to move into team-leader, kitchen-shift-leader and/or pub-manager roles.

Wetherspoon promotes an inclusive working environment where everyone is welcome.
When you’re at work, we want you to feel comfortable being yourself. Whatever your background, preferences or beliefs, we’ll ensure that you have the skills and knowledge you need for a great career with us. 
If a high number of applications is received, this vacancy may close early.

The post 264 – Bar staff – Cross Keys appeared first on J D Wetherspoon Careers.