Purpose/activity
|
Type of data
|
Lawful basis for processing, including basis of
legitimate interest
|
To register you as a new customer
|
(a) identity
(b) contact
|
Performance of a contract with you
|
To process and deliver your food and drinks order or hotel booking, including:
(a) managing payments, fees and charges
(b) collecting and recovering money owed to us
(c) sending receipts to you
|
(a) identity
(b) contact
(c) financial
(d) transaction
|
(a) performance of a contract with you
(b) necessary for our legitimate interests (to recover debts due to us)
|
To enable you to:
(a) correspond with us via post, phone, e-mail or otherwise
(b) provide feedback or lodge a complaint
(c) complete a survey
|
(a) identity
(b) contact
|
(a) performance of a contract with you
(b) necessary for our legitimate interests (to obtain feedback from our customers, process complaints and grow our business around our customers’ needs)
|
To use application improvement analytics to improve our website, products/services
|
(a) technical
(b) usage
|
Necessary for our legitimate interests (to keep our website updated/relevant and to develop our business)
|
Log information – for order history and troubleshooting |
(a) identity
(b) technical
(b) usage |
(a) performance of a contract with you
(b) necessary for our legitimate interests (to help resolve problems)
|
When using the Wetherspoon app – to access your location information for GPS tracking, to locate the nearest venue and route-planning |
(a) technical |
(a) necessary for our legitimate interests and the legitimate interest of customers |
When using the Wetherspoon app – in order to create unique application numbers
Apple and Google assign a non-identifiable unique ID when the app is downloaded – this is used to create order history/repeat orders and to personalise the app |
(a) technical
(b) usage |
(a) performance of a contract with you
(b) necessary for our legitimate interests (to make future orders quicker, simpler and more user friendly) |
Participation in government-mandated COVID-19 test-and-trace schemes. When you visit a pub, you will be asked to provide some personal details (eg name, telephone number/e-mail, address, the date and time of your arrival and your anticipated length of stay in the pub). We will share this information with public health authorities for test-and-trace purposes or, where required, with other responsible authorities for the prevention of crime and disorder |
(a) identity
(b) contact |
(a) necessary for our legitimate interests and the legitimate interests of our customers
(b) compliance with legal requirements |
Enforce or apply and end-user agreement/our 'terms of use' or to investigate potential breaches/to protect the rights, property or safety of J D Wetherspoon PLC, our customers or others |
(a) identity
(b) technical
(c) usage |
(a) necessary for our legitimate interests
(b) compliance with legal or regulatory requirements |
Checking COVID-19 vaccination status. When you visit a pub/hotel you may be required to by law to show proof of vaccination status to gain entry |
(a) identity |
(b) compliance with legal and regulatory requirements |
Checking and verifying your identification using an ID scan machine for the prevention of crime and disorder |
(a) identity |
(a) compliance with legal and regulatory requirements |
CCTV recording (including body-worn cameras) in our pubs and hotels to ensure the safety of our employees and customers |
(a) identity |
(b) Compliance with our legal and regulatory obligations and for the prevention of crime and disorder |