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Feedback and General Enquiries

How can I contact you?

Contact details for individual pubs and hotels can be found on their web page. To search for a specific pub and its contact details, click here.

Alternatively, you can also contact our customer service team directly by clicking here.

Are your pubs listed on TripAdvisor? 

All of our pubs/hotels welcome your feedback. Please let us know, via TripAdvisor, about your experience in any of our pubs or hotels. 

Can I become a mystery shopper for you?

If you are interested in becoming a mystery shopper, visiting our pubs and providing valuable feedback on your experience, please contact: Market Force | 01908 328000

How can I suggest a location for a new pub?

If you have seen a property which you consider would be suitable as a Wetherspoon pub, please click here to let us know about it. 

How can I become one of your suppliers?

If you would like to offer your services to us, please click here to introduce yourself. 

Can I have more information about the company?

Information about J D Wetherspoon can be found by visiting our About us and Investors pages. Unfortunately, because of the high volume of requests, we regret that we are unable to answer individual questions or complete questionnaires.

What do I do if I’ve had an accident in one of your pubs/hotels, resulting in an injury?

Please inform the duty manager at the venue where the incident occurred, as soon as possible. Alternatively, write to us by clicking here.

How can I submit a public liability claim?

Please submit your CNF via the portal to our claims handler: 

Willis | portal ID number D00072 | policy number CNA/CA0003396