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Feedback and General Enquiries

How can I contact you?

Contact details for individual pubs and hotels can be found on their web page. To search for a specific pub and its contact details, click here.

Alternatively, you can also contact our customer services team directly by clicking here.

Where can I find you on social media?

On 16 April 2018, the company closed all social media profiles, including those for individual pubs.

Since that date, any profiles promoted on sites such as Facebook, Twitter, Instagram and Snapchat are not endorsed or maintained by the company.

How can I suggest a location for a new pub?

If you have seen a property which you consider would be suitable as a Wetherspoon pub, please click here to let us know about it. 

How can I become one of your suppliers?

If you would like to offer your services to us, please click here to introduce yourself. 

Can I have more information about the company?

Information about J D Wetherspoon can be found by visiting our ‘About Us’ and ‘Investors’ pages.

Unfortunately, because of the high volume of requests, we regret that we are unable to answer individual questions or complete questionnaires.

What do I do if I’ve had an accident in one of your pubs/hotels, resulting in an injury?

Please inform the duty manager, as soon as possible, at the venue where the incident occurred. Alternatively, please e-mail with details of your claim and supporting documents:

How do I make a personal injury claim?

If you have already spoken to us, but aren’t satisfied with our response, then you may wish to seek independent legal advice on how to proceed.

Your adviser should visit the MOJ portal. Our claims handler is Willis Tower Watson, Willis Limited, Friars Street, Ipswich, IP1 1TA – on the MOJ portal as Willis Group (portal ID D00072). Our insurer is Liberty Mutual Insurance Europe SE (policy number 1000356639-01).