Contact us

If you require vat receipt for your visit, please contact the hotel or pub directly. You can search for a location here.

The company’s UK nominated charity is Young Lives vs Cancer. It supports children and young people with cancer. Since the partnership began in 2002, Wetherspoon has raised over £24 million for the charity. This achievement is thanks to the generosity and commitment of Wetherspoon’s customers and employees.

In 2015, Wetherspoon nominated LauraLynn as its supported charity in Ireland. The charity provides palliative and supportive care services to meet the needs of children with life-limiting conditions and their families.

In addition, Wetherspoon’s pubs in the UK support the Royal British Legion’s poppy appeal, selling poppies and raising around £80,000 a year. 

Pubs also fundraise and donate to local and other charities and organisations, including the Royal National Lifeboat Institution.

For more information about Wetherspoon’s charity partnerships: About us: Community and charity

We receive a large number of requests for donations and sponsorship for very worthy causes. Although we would like to help, we are unable to support every request received.

The nominated company charities are Young Lives vs Cancer (previously CLIC Sargent) in the UK and LauraLynn in the Republic of Ireland.

Some pubs also support a local charity – if you would like to be considered, contact the pub team directly. Direct collections from customers are not permitted.

Full allergen/nutritional information can be found on this website, by searching for a pub here, on the app and on the customer information screens or ask at the bar, where staff can help, although cannot offer specific advice or recommendations beyond our published nutritional communications. 

We have risk-assessed our kitchens’ allergens; because of the nature of our food operation, we cannot fully guarantee that any food will be completely free from these allergens.

CAMRA’s publication The Good Beer Guide 2025 lists 251 Wetherspoon pubs. The full list can be found here.

When checking that alcohol is not being consumed by underage customers, low-alcohol and alcohol-free drinks can be difficult to distinguish from their alcoholic equivalents. Therefore, these drinks are not available to customers under the age of 18.

Wetherspoon supports over 350 brewers of all sizes, across the UK and Ireland, so that customers can enjoy a diverse range of real ales. We aim for every pub to have at least four ales available, at all times, including those sourced locally.

We support the Campaign for Real Ale (CAMRA) by being part of their voucher scheme, whose members receive £30 worth of discount vouchers to redeem at Wetherspoon pubs and Lloyds bars throughout the year.

More information (including terms and conditions) is available on the CAMRA website.

By ordering alcohol using the Wetherspoon app, you are agreeing that both you and the intended consumer are aged 18 or over. Proof of age may be required when the product is delivered.

Those customers unable to provide valid proof of age, on request, will not receive, and will not be refunded for, the alcohol ordered.

You might sometimes hear or read that Wetherspoon is able to offer customers such competitive prices on beer because it is short-dated, ie we buy beer at a discount from our suppliers, because it is near its sell-by date. This is an urban myth.

Wetherspoon has been trading with most of its beer, wine and spirit suppliers (like AB InBev, Diageo, Greene King, Heineken, Marston’s or their predecessors) and other smaller brewers since opening its first pub in 1979.

These long-term relationships, together with the fact that we are able to buy their products in large volume (owing to the number of pubs we run), lead to savings in the price which we then pass on to customers.

It would be very hard to believe that any of these companies would risk their reputation by permitting Wetherspoon, or any other customer, to sell short-dated beer.

Wetherspoon has more pubs in the CAMRA Good Beer Guide, as a proportion of its estate, than any other pub company. The beer is also independently assessed by Cask Marque, which has been inspecting Wetherspoon’s pubs since 1999, visiting each pub at least twice a year. Its assessors test temperature, appearance, aroma and taste. Every Wetherspoon pub has passed the Cask Marque assessment.

Wetherspoon is also the top pub company for hygiene standards, with an average of 4.99 out of a maximum of 5 in the local-authority-run Scores on the Doors scheme (correct as at July 2024).

Contact details for individual pubs and hotels can be found on their web page – To search for a specific pub and its contact details, click here.

To contact our customer services team, use this contact form.

If your question is about a specific pub, during your pub visit, it is best to speak to the manager on duty. Alternatively, you can find, in this FAQ section or the one on our app, answers to the most commonly asked questions. We review the list regularly, so let us know if your question is not covered.

To contact our customer services team, use this contact form.

It is always better to raise any complaints during your pub visit, with the manager on duty. The pub teams can handle queries or issues on the day much more effectively than the head-office team. 

If you are not satisfied with the response received, use this contact form. We are unable to take direct calls.

If you have seen a property which you consider would be suitable as a Wetherspoon pub, click here to let us know about it. 

If you would like to offer your services to us, click here to introduce yourself. 

Please be aware that employees are not authorised to enter into legally binding contracts or accept any kind of gift or hospitality.

No agreement, contract, document, letter or any other attachment to an e-mail should be taken as a legally binding commitment by Wetherspoon, unless it has been signed at the company’s purchasing meeting by an authorised representative.

Information about J D Wetherspoon can be found by visiting our ‘About Us’ and ‘Investors’ pages.

Because of the high volume of requests, we are unable to answer individual questions or complete questionnaires.

We accept the following methods of payment: cash, Wetherspoon gift cards (available in sterling and euro, debit and credit cards (American Express, Maestro, Mastercard, Visa), JCB, Google Pay and Apple Pay and Payit (app only). Some pubs also accept foreign currency (notes only). We will provide a receipt, on request, at the time of ordering.

Payment on the app may also be made using debit and credit cards, Google Pay, Apple Pay and Payit. JCB is not accepted on the app.

Payments on the app in the UK can also be made using Natwest Payit. This facility is not currently available in Ireland.

We do not accept cash (including foreign currency) or Wetherspoon gift cards to pay for hotel accommodation.

Full allergen/nutritional information can be found on this website, by searching for a pub here, on the app and on the customer information screen. While we have procedures for segregating preparation within meals and drinks, kitchen and bar service may involve shared preparation/cooking areas. If you have any specific food/drink allergen needs, inform us when ordering; we will take reasonable steps to prepare your meal safely, although cannot guarantee a completely allergen-free environment or products.

Vegetarian dishes, vegan dishes, dishes under 5% fat and dishes under 500 Calories are indicated, with symbols, on the menu.

While we endeavour to ensure that our vegetarian and vegan meals have been prepared and cooked completely separately from any meat or fish products or their derivatives, we are not able to provide an absolute guarantee.

In addition, we are unable to guarantee the complete segregation during preparation and cooking of different meat products, such as beef and pork.

Full allergen/nutritional information can be found on this website, by searching for a pub here, on the app and on the customer information screens or ask at the bar, where staff can help, although cannot offer specific advice or recommendations beyond our published nutritional communications. 

We have risk-assessed our kitchens’ allergens; because of the nature of our food operation, we cannot fully guarantee that any food will be completely free from these allergens.

We source our meat from a variety of suppliers, mostly in the UK and Ireland. All livestock is stunned before slaughter, to ensure that the animals are insensitive to pain. All farmed seafood is stunned before processing.

Animal welfare standards are integral to our sourcing requirements and are set out in Wetherspoon’s Supplier Charter.

No suppliers have been requested to supply us with halal-certified meat; we have no plans to introduce this requirement in the future. In addition, meals are not prepared or cooked to a halal standard.

Wetherspoon has hotels in England, Ireland, Scotland and Wales. All hotels have adjoining pubs and their own unique character. The rooms come in a range of sizes, including some family rooms. All rooms have unlimited free Wi-Fi, an en suite bathroom, TV and tea- and coffee-making facilities. For more information about locations and to book a room, click here.