Product-sourcing and product quality, including animal welfare

Product-sourcing and product quality, including animal welfare

Publishing date: March 2025

Introduction

Wetherspoon has a fully traceable supply chain, and all of the company’s food suppliers have a globally recognised food-production standard, eg accreditation by the British Retail Consortium.

There are strict specifications for all products, so that high standards of quality and food safety are met, including:

  • detailed product specifications
  • complete product traceability
  • regular DNA-testing on all processed meat products, steaks and fish
  • speciation tests

The company promotes long-term relationships and endeavours to work with suppliers, contractors and partners to minimise environmental impact and encourage sustainable sourcing.

Where possible, British products are used and British farming supported and promoted. For example, all chips are from 100% British potatoes; the beef burgers use 100% British and Irish beef; the sausages use 100% British and Irish pork; all beef steaks come from the UK and Ireland.

Wetherspoon uses only free-range eggs with the British Lion quality mark from the UK.

Wetherspoon has worked with the Rainforest Alliance since 2008. The Tetley tea and Lavazza coffee served (excluding decaffeinated) come from Rainforest Alliance certified farms. In 2010, Wetherspoon was awarded the Sustainable Standard-Setter Award, by the Rainforest Alliance, for ongoing dedication, innovation and leadership in environmental conservation.

Wetherspoon supports brewers of all sizes, across the UK and Ireland, so that customers can enjoy a diverse range of real ales. The company supports over 350 UK brewers, delivering over 4,000 ales through beer festivals, exhibitions, meet-the-brewer events and the promotion and stocking of their beers. Every pub aims to have at least four ales available, at all times, including those locally sourced.

Ethical business

  • Supplier charter – September 2024
  • Antibribery and anticorruption policy
  • Modern slavery and human-trafficking statement

Wetherspoon conducts business honestly and with respect for the rights and interests of those involved. It endeavours to ensure that relationships with suppliers and business partners are fair and mutually beneficial. Employees are not permitted to accept bribes or enticements of any kind, including gifts or hospitality.

In sourcing products from many countries, it aims to uphold the International Labour Organization’s agreed standards of labour (including a ban on child labour and forced labour). Suppliers are expected to treat their employees fairly, honestly and with respect for their human rights.

Supplier charter

See: Supplier charter – September 2024

The supplier charter sets out all of the requirements of working with Wetherspoon, including:

  • business management principles
  • supplier code of conduct
  • antibribery and anticorruption
  • environment and sustainability
  • animal welfare policy
  • sourcing policies  

Supplier code of conduct

This sets out Wetherspoon’s expectation of all suppliers, to ensure that all workers involved in our supply chains, contractors and business services are treated honestly, ethically and responsibly – that they are treated well, with fair pay and good working conditions.

Antibribery and anticorruption policy

Wetherspoon conducts all business in an honest and ethical manner and with a zero-tolerance approach to bribery and corruption. It is committed to acting professionally, fairly and with integrity, in all business dealings and relationships.

The antibribery and anticorruption policy is based on the Bribery Act 2010 and applies to any person with whom, or organisation with which, Wetherspoon works, including actual or potential suppliers, agents, advisers and professional advisers, wherever located, and any person who works for Wetherspoon, including employees, directors, consultants, agency workers, volunteers, agents and contractors.

All forms of bribery and corruption are strictly prohibited.

See: Antibribery and anticorruption policy 

Animal welfare policy

The animal welfare policy sets out the required standards on animals’ close confinement, genetic engineering or cloning, growth-promoting substances, use of antibiotics, use of routine mutilations, preslaughter stunning and long-distance live transportation. Suppliers are selected and then audited to monitor their compliance with the policy.

Wetherspoon is a member of Sedex – the world’s largest collaborative platform for sharing responsible sourcing data on supply chains (including labour rights, health and safety, the environment and business ethics), used by over 50,000 members in more than 150 countries.

See: Animal welfare policy

Whistleblowing

Wetherspoon encourages employees, suppliers and their employees to report and disclose genuine and serious wrongdoing, so that we can deal internally, at an early stage, with any improper activities and investigate accordingly.

All whistleblowing should be reported to the following e-mail address:

[email protected]

Sourcing policies, practices and guidelines

See: Supplier charter – September 2024

Wetherspoon has a responsibility to conduct its business responsibly and ethically – this extends to the sourcing of food products.

We recognise animal welfare as a business issue and strive to ensure the highest-possible animal welfare standards across the supply chain. We commit to looking continually into ways of improving animal welfare, over time, and of providing transparency to customers about where the food we serve comes from.

We aim to ensure that food products are produced ethically, sustainably and in an environmentally friendly way, with regular risk-based supplier audits completed to check this.

Suppliers are expected to hold a globally recognised food safety standard, such as British Retail Consortium (BRC) certification or an alternative global GAP accredited scheme – a globally recognised food safety standard, providing assurance that their processes and controls are stringent enough to ensure that the food which they supply is safe.

Our supply chain is extensive. Suppliers conform to those accredited assurance schemes relevant to their geographic location and products supplied. These assurance schemes comply with EU legislation as a minimum and include, but are not limited to, Red Tractor, Bord Bia, RSPCA Assured and LRQA Poultry Standard.

ProductSourcing and sustainability policyCurrent position
ChickenBritish chicken must be Red Tractor Assured.

All other chicken must be assured under the applicable
country schemes, eg the Certified LRQA Poultry Standard,
and compliant with EU regulations.

Suppliers must commit to the ‘five freedoms’ as defined
by the Farm Animal Welfare Committee (2009).

The policy statements below set out time-bound limitations
of the expected animal welfare standards for the supply
of chicken, based on the Better Chicken Commitment. All
dates detailed are to the end of the calendar year. Unless
progress steps are defined, the standard is met currently.
Suppliers/producers will comply with all EU animal
welfare laws and regulations, regardless of the country
of production.

Suppliers/producers will comply with all EU animal
welfare laws and regulations, regardless of the country
of production.

Antibiotics
Current – No critically important antibiotics given the
highest priority by WHO to be used.
2026 – Reduction in line with Wetherspoon’s antibiotic
reduction strategy.

Antibiotic reduction strategy
No prophylactic use of antibiotics in the rearing of chickens
used for supply.

Suppliers/producers must have a
published antibiotic reduction strategy, updated each year and provided to the company. The use of growth promoters is strictly prohibited across all of our livestock supply chains, including chicken production. No poultry derived from a cloned animal or subsequent generations is to be used.

Confinement
Current – 100% of chicken flocks to be raised cage free.
2026 – 100% of chicken flocks to be raised cage free and without the use of multitier systems.

Stocking density
Current – Must not exceed 33kg/m².
2026 – Must not exceed 30kg/m².

Breeds
The breeds considered to have higher welfare outcomes
are Hubbard JA757, 787, 957, 987, Rambler Ranger,
Ranger Classic and Ranger Gold and others which meet
the criteria of the RSPCA Broiler Breed Welfar Assessment Protocol.

Current – At least 25% of supply must come from breeds
with higher welfare outcomes.
2026 – 100% switch to breeds with high welfare outcomes.

Environmental standards – light
Current – Min 20 lux.
2026 – Min 50 lux, including natural light.

Perch space
2026 – At least two metres of usable perch space and two
pecking substrates per 1,000 birds.

Air quality
Requirements are laid down in annex 2.3 of the EU broiler
directive and are regardless of stocking density.

Concentration of ammonia (NH3) will not exceed 30ppm.
Concentration of carbon dioxide (CO2) will not exceed 3,000ppm.
When external temperature exceeds 30˚C in the shade,
internal temperature will be no more than 33˚C.
When external temperature is below 10˚C, average internal relative humidity, measured inside the house over 48 hours, will not exceed 70%.

Thinning
Thinning is to be discouraged.
2026 – Limited to one thin per flock.

Beak-trimming
Current – Percentage levels to be determined.
2026 – 100% reduction on current levels.

Live transport times
Must not exceed eight hours.
Live exports are prohibited.

Lairage conditions
Birds must be unloaded and slaughtered, after being
assessed, as soon as possible after slaughterhouse arrival.
If birds are not killed straight away, they must be provided with:
– drinking water, suitable enough for the number of birds.
– feed, if not slaughtered within 12 hours of arrival; after that, at regular intervals, suitable enough for the number of birds.
– enough space to house all animals; if in containers, they must be stable, must not allow excreta to fall on the animals below and must be suitably ventilated.
– an environment which keeps them safe from potential injury and predators.
– shelter/shade from extreme weather.
– protection from sudden noises.
– lighting suitable for inspections to be carried out.
– natural or mechanical = ventilation to protect them from extreme temperatures, as well as from harmful levels of humidity and ammonia.

Preslaughter stunning
When suitable technology is commercially available,
controlled atmospheric stunning using inert gas or multiphase systems, or effective electrical stunning without live inversion, will be adopted.
The Wetherspoon chicken sourcing
policy is aligned with the Better Chicken
Commitment and applies to all purchased chicken, including
chicken as an ingredient. Unless progress
steps are defined, the standard is
met currently.
Chicken is sourced from the UK,
Europe and Thailand.
British chicken is Red Tractor
Assured. All other chicken is
assured under other schemes
(eg the LRQA Poultry
Standard) and is compliant
with EU regulations
DuckDuck must be sourced from British farms which conform
to the Red Tractor Assurance for Farms – Duck Standards.
The code of recommendations for the welfare of ducks (DEFRA) must also be followed. Included in the code are recommendations on accommodation design, space, standards, stockmanship and emergency precautions.

Foie gras is not permitted.
The company does not
currently sell any products
containing duck.

The company does not
sell foie gras.
TurkeyTurkey must be sourced from suppliers working to the DEFRA guidance ‘Codes of recommendations for the welfare of livestock – turkeys’.
LambNew Zealand lamb – produced under the Alliance Group
Farm Assurance Programme (designed to ensure that suppliers consistently meet high food and animal welfare
standards in their farming practices).

British lamb – from farms operating under the
Red Tractor Farm Assurance scheme or Farm Assured
Welsh Livestock Scheme.

Australian lamb – from farms operating under the Australian
Animal Welfare Standards and Guidelines for sheep.

Lamb must be outdoor reared, free range and (where possible) pasture fed.

No use of confinement systems for livestock.

Free from genetic modification.
Lamb is sourced from Australia,
New Zealand and the UK.

Australian lamb – from farms
operating under the Australian
Animal Welfare Standards and
Guidelines for sheep.

New Zealand lamb is
produced under the Alliance
Group Farm Assurance
Programme, designed to
ensure that suppliers
consistently meet high food
and animal welfare standards
in their farming practices.

British lamb comes from farms
operating under the
Red Tractor Farm Assurance
Scheme or the Farm Assured
Welsh Livestock Scheme.
BeefAll beef must be from the UK or
Ireland.

Farms in the UK and Ireland must operate under the Red Tractor a
nd/or Bord Bia quality assurance
schemes which promote best farming practices.

Farmers must provide adequate animal shelter from rain/sun, particularly at vulnerable times, such as calving.

The majority of the animals’ diet must comprise grazed grass and grass-based winter forages.
Cattle should be provided with species-specific enrichment activities.
Beef is sourced from farms in
the UK and Ireland, operating
under the Red Tractor and
Bord Bia quality-assurance
schemes which promote best
farming practices.
PorkThe minimum space permitted, per pig, is 2.25m2.

The use of sow stalls is not permitted.

Farrowing crates are not permitted for sows, with the
exception of a maximum period of five days before birth to 28 days afterwards.
Pork products are sourced
from within the EU from
producers which conform to
the appropriate national
standards, based on Council
Directive 2008/120.

Many of the national
standards exceed the
minimum requirements.
Fish and
shellfish
Fish and shellfish may be wild sourced or farm sourced.

Cod and haddock must be sourced from Marine
Stewardship Council (MSC) fishing grounds in the
North Atlantic.

The company has achieved, and is committed to maintaining, an MSC Chain of Custody certification.

Scampi must be sourced from UK and Ireland fishing grounds with a minimum average Marine
Conservation Society (MCS) score of 3.2.

Tuna must be dolphin friendly, caught using purse seines
and free from any fish aggregating device (FAD).

Farmed fish (including fish used as an ingredient) must have been reared and harvested in controlled water environments certified by the Aquaculture Stewardship Council (ASC)
All fish is wild; no farmed fish
is used.

Cod and haddock are sourced
from Marine Stewardship
Council (MSC) fishing grounds
in the North Atlantic.

The company has
achieved MSC Chain of
Custody certification.

Scampi is sourced from
fishing grounds around the
UK and Ireland.

Tuna is dolphin friendly,
caught using purse seines
and free from any fish
aggregating device (FAD).
Palm oil‘Palm oil’ refers to any product which contains palm oil or palm kernel oil, including all raw materials, intermediate
ingredients, fractions and derivatives used in food and
personal care or cleaning products.

For cooking purposes – roundtable sustainable palm oil
(RSPO)-certified oil, meeting the global production and supply chain requirements for sustainable palm oil.

Wetherspoon will complete traceability tests with suppliers, back to first importer.

All palm oil used as an ingredient in supplied products must
be RSPO certified. No new products are listed without this
certification. This includes palm oil products or derivatives,
such as cleaning or personal hygiene products.
For cooking purposes –
roundtable sustainable palm
oil (RSPO)-certified oil.

All palm oil used as an
ingredient in supplied
products is RSPO certified.

The company is working with
suppliers to identify other
areas which may use palm oil
products or derivatives,
such as cleaning or personal
hygiene products.
Soy as an
ingredient
All soy used as animal feed in the supply chain must be certified sustainable, according to a recognised certification scheme, such as Round Table on Responsible Soy Association (RTRS) and ProTerra; these are the most comprehensive and widely accepted associations
working towards assuring sustainable sourcing of soy.

Sustainable soy policies and/or practices ensure that soy
is not coming from areas of existing or formed rainforests,
primary forests, high-conservation-value lands, high carbon-stock forest areas or illegally deforested areas in
the Amazon Biome.

No new products will be listed without this certification
for animal feed.
The data-capturing process
is under way and we currently
understand, for 50% of
our chicken products, that our
suppliers have implemented
sustainable soy policies and/or
practices to ensure that soy
is not coming from areas of
existing or formed rainforests,
primary forests, high conservation-value lands,
high-carbon-stock forest
areas or illegally deforested
areas in the Amazon Biome.

UK beef is produced using
predominantly a forage-based
diet with only a small amount
of soy as animal feed, on
which origin data is being
captured.
EggsAll eggs (100% of eggs), including liquid eggs and those
used as an included ingredient in supplied products, must
be from hens reared in free-range systems and cage free.

Fresh whole eggs must be sourced in the UK, be RSPCA
assured and display the British Lion quality mark.
100% of eggs, including those
used as an included ingredient
in supplied products, are
from hens reared in free-range
systems and cage free.

Fresh whole eggs are sourced
in the UK and are all RSPCA
assured and display the British
Lion quality mark.
MilkAll fresh milk (100% of fresh milk) must be sourced in the UK from cows reared under the Red Tractor Farm Assurance Dairy Scheme.

All cows (100%) must be untethered, with exercise
provided daily. The prophylactic use of antibiotics and
growth promoters is not allowed. See: Antibiotics policy

The milk produced must be routinely tested for
residual antibiotics.
All fresh milk used in the UK is
sourced from cows reared under
the Red Tractor Farm Assurance
Dairy Scheme. Milk is currently
sourced from about 100 farms
audited directly by Red Tractor.

All fresh milk used in Ireland
is produced under the Bird Bia
Sustainable Dairy Scheme.
Coffee, sugar,
cocoa and tea
Coffee:
100% Rainforest Alliance certified to the Sustainable
Agriculture Network (SAN) standard, UTZ certified or Fairtrade.

Sugar (for hot drinks and when used as an ingredient):
100% Fairtrade certified or Bonsucro (formerly known
as The Better Sugarcane Initiative – BSI) or Red Tractor Farm Assurance accreditation for sugar sourced in the UK.

Suppliers are required to provide evidence of traceability
down to sugar mill level.

Cocoa (for hot drinks and when used as an ingredient):
100% Rainforest Alliance certified to the Sustainable
Agriculture Network (SAN) standard, UTZ certified or Fairtrade.

Tea:
100% Rainforest Alliance certified. Tea bags must be fully biodegradable and plastic free.

Suppliers are required to provide documentary evidence
confirming certification, where relevant.
Coffee (Lavazza):
100% Rainforest Alliance
certified. Lavazza
decaffeinated coffee is not
Rainforest Alliance certified.

Sugar:
White/brown sugar sticks (for
hot drinks) – Fairtrade certified.
The source of sugar as an
ingredient of food products is
not currently known.

Cocoa (July 2024):
15% of products containing
cocoa are certified with
UTZ, Rainforest Alliance or
Fairtrade; 55% uncertified;
30% not known.

Tea:
Twinings tea bags are 100%
biodegradable and plastic free.
More information on Twinings’
responsible sourcing
programme can be found
here: https://twinings.co.uk/
pages/sourced-with-care
Exotic fruitsBananas: UTZ certified, Rainforest Alliance

Lemons and limes must be vegan, using a plant-based wax.
Bananas: UTZ certified,
Rainforest Alliance and sourced
from an international
company with a high standard
of sustainability core
values and international social
accountability standards.

Lemons, limes and other
citrus fruits:
Class 1, sourced
from a variety of countries
(including Argentina, Brazil,
Cyprus, Greece, Israel, Italy,
Morocco, South Africa, Spain,
Turkey, Uruguay and USA).

Lemons and limes:
Vegan (plant-based wax).
CottonThe term ‘cotton’ refers to all products containing
cotton sourced within the supply chain. This includes
suppliers of services involving the sourcing of cotton,
such as bed linen and towels.

All cotton to be sourced from certified sustainable
sources, such as the Better Cotton Initiative (BCI) or
Cotton Connect’s REEL standard, by the end of 2025.

Achieve no deforestation across deforestation-linked
commodities by the end of 2025 (2024 for products in
Ireland and Northern Ireland). www.bci.org
Hotel linen:
– towels: 100% BCI
– duvet covers, pillowcases
and sheets: 70% BCI, 30%
polyester

Employees’ uniforms:
– 35% BCI, 65% polyester

Promotional T-shirts:
– TBC
Timber and
wood fibre
The terms ‘timber’ and ‘wood’ refer to any product made from timber or wood-based items, including card, tissue, fibreboard, pulp and paper. The policy also
applies to all timber and timber-related products used in construction, casing and furniture.

All wood and paper products to be sourced from
certified sustainable sources, eg the Forest Stewardship
Council (FSC) or Programme for the Endorsement
of Forest Certification (PEFC) by the end of 2025.

Achieve no deforestation across deforestation-linked
commodities by the end of 2025 (2024 for products in
Ireland and Northern Ireland).
Information is currently
being gathered.
PackagingWhen designing products, suppliers should consider the
environmental impact of packaging by:
– eliminating unnecessary packaging materials.
– reducing the volume of materials used.
– reusing packaging.
– minimising the volume of ‘empty space’ in packaging.
ensuring that materials are sustainably sourced, in line
with other relevant policies.
– substituting materials for more environmentally
friendly options (eg increased recycled content;
avoiding non-renewable materials; minimising
the use of mixed materials).
– eliminating unnecessary single-use plastics.

The preference is to use only packaging which can be:
– reused.
– recycled.
– composted.
..or is biodegradable.

All wood and paper products to be sourced from certified sustainable sources, such as the Forest Stewardship Council (FSC) or Programme for the
Endorsement of Forest Certification (PEFC) by the
end of 2025.