Wetherspoon hotels rated highly by Which?

Wetherspoon has rated highly for its hotels in the Which? Survey of the best and worst hotel chains in the UK.

The company operates 56 hotels alongside its pubs in England, Scotland, Wales and the Republic of Ireland.

A total of 4,631 guests were asked to score their stays out of five stars across eight categories, including cleanliness, customer service, breakfast quality, bed comfort and value for money.

Which? researchers then calculated an overall customer score by combining overall guest satisfaction and their likelihood to recommend.

Wetherspoon rated fifth ahead of hotel chains including Holiday Inn, Novotel, Premier Inn, Radisson Blu, Best Western and Hilton.

The company was also the only one to be awarded both a Which? Great Value badge as well as Which? Recommended Providers (WRP) status.

The survey highlighted that at a cost of £70 for an average night’s stay, Wetherspoon hotels received four stars for value for money and the majority of other categories, including customer service.

It stated that one guest commented that the hotel was “clean, comfortable and good value.”

Wetherspoon chief executive John Hutson said: “We are thrilled that our hotels have been rated so highly by hotel visitors themselves.

“We believe that our hotels offer excellent standards and value in great locations alongside our pubs.

“This view has been backed by the survey respondents.

“Our thanks to our hard-working staff for ensuring the hotels are in first-class condition and always welcoming to customers at all times.”